My CD says Reference Library Plus. It is supposed to contain, among others, the New International Version, New American Standard, New American Standard Updated, and Reina Valera (Spanish) translations. I don't find them in my program. Where are they?
Situation 1. Like many software companies, Biblesoft uses an outside company to manufacture CDs. This outside company made a mistake: the front of the CD says Reference Library Plus, but the back of the CD (the shiny side) is for the Discovery Reference Library and the silver ring around the hole says ARROWDISC 385135. When you install this mis-labeled CD, you'll notice that it says Discovery Reference Library in the top left of the second install screen.
We apologize for this inconvenience. Please contact Customer Service for a free replacement CD. The toll-free number is 866-722-4253.
Situation 2. The front of your CD says Reference Library Plus. The back of the CD says ARROWDISC 385092. This CD is not mis-labeled so there must be a different reason you don't see certain translations. Please contact Technical Support.