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User Testimonials

"Just a word to praise your efforts on the new version 5.

It is a tremendous improvement over previous versions, especially in regard to language use.

I have three other bible software programs which I use, yours is head and shoulders above the others.

Thank you. Thank you. Thank you!"

James B.
Kokomo, Indiana

Nothing else works to uninstall and reinstall version 4. (KB713)

If you are trying to install version 4, there are two articles about uninstalling and reinstalling version 4.  Think of these like pain relievers: Normal Strength and Maximum Strength.  This article is the "Maximum Strength" solution and should be tried when the Normal Strength solution doesn't help.

The instructions which follow might seem daunting, but if you print them, read them through once to get the big picture, then check off each task as you do it, you can get through it fine.  These instructions are specific to Windows XP, but the general concepts apply to other Windows versions as well.  If you have Windows Vista, also see KB842.

  1. Start by downloading the latest update, if you want 
    You may download the upgrade to our latest version 4 for free from our website, using this link
    When it asks Save or Run, choose Save, and save it to your Desktop. (The Desktop is the screen with your icons/shortcuts that you see when your computer starts up.)  We won't actually install (Run) it until later.
    If that link doesn't work for you, here are the instructions to get there:
    Go to www.Biblesoft.com
    Click on Technical Support at the top of the page.
    Click on Downloads at the left of the resulting page.
    Choose PC Study Bible Program Updates
    Click on Version 4.2F (or later) Program Update.
    Follow the instructions on the page.
    When it asks, Save or Run, choose Save, and save it to your Desktop. (That’s the screen you see when your computer starts up.)
  2. If you have Personal Study Notes ....
    Note:  If you have Personal Study Notes you would like to save, you need to back them up first, otherwise skip to Step 3.
    Q: How do I determine the name(s) of the file(s) to back up?
    Your Personal Study Notes are saved in the folder titled "RefWorks".  This folder is usually located in C:\Program Files\Biblesoft\PC Study Bible 4 {or "PC Study Bible 3.0" if your version 4 was installed over version 3}.  There may be two files associated with each Study Note or there may only be one.  The file extensions are “J4L” or “JDR”.  "My Personal Notes" is the title in the menu for PC Study Bible's default study note set, and the file name is "DEFAULT" in the RefWorks folder, i.e. "DEFAULT.J4L" or "DEFAULT.JDR". 
    Any other note set you created will be stored in files named by whatever "Short Name" you assigned it at the time of creation.  To determine that Short Name, start PC Study Bible and open that note set.  In the row of buttons across the bottom of the screen, click on the copyright symbol (the letter "c" in a circle).  On the resulting dialog, click on the General tab.  Halfway down the screen you can read the File Name.
    Once you have determined the names of your Personal Study Note files, copy those files to a floppy or CD or to a folder outside of the Biblesoft folder.
  3. Uninstall using KB_1053.  This will uninstall all traces of version 3 and version 4.
  4. Restart the computer in Safe Mode:
    Click on Start
    Click on Run
    Enter “msconfig” (without the quotes)
    Click OK
    The System Configuration Utility opens, with the General tab displayed.
    If the General tab has a dot in front of Selective Startup,
    click on the Startup tab in the far right,
    make a list of which items on the Startup tab have checkmarks.  You will use this list later to re-apply checkmarks on the Startup tab.
    Click on the tab that says Boot.ini
    Checkmark the first box which says SAFEBOOT.
    Verify that there is a dot in front of “Minimal” to the right of SAFEBOOT.
    Click Apply.
    Click OK or Close.
    The computer thinks for a while.
    A prompt appears saying you must restart for the changes to take effect.
    Click the Restart button to Restart your computer.
    The computer restarts.  You may see messages that you haven’t seen before.
    The screen may be mostly black and say Safe Mode.
    Login as Administrator if you are prompted to do so.
    If asked, say Yes, you want to start in Safe Mode.
    The Start bar appears and the right-hand end of the Start bar shows only the time.  The little icons for your anti-virus, firewall, etc., which normally appear to the left of the time will not appear in Safe Mode.  Your computer is running the bare minimum so there is the least chance of a conflict during the install.
  5. Do the install
    Place your highest version Reference Library CD in your drive, and reinstall the program.  For example, if you have both a 4.0 Complete Reference Library and a 4.1 Complete Reference Library, use the 4.1.  If you are prompted to restart, do so, and choose Safe Mode each time, if asked.  Note: the CD marked Advanced Reference Library Reference Work Award is not considered a "Reference Library" CD for the  purposes of this step.
  6. Start PC Study Bible before installing any other discs, look up a verse, then shut down PC Study Bible.  If you have Windows Vista and you encounter problems as you try to open your PC Study Bible, see the Vista compatibility article.
  7. If you have any PC Study Bible add-on CDs,
    install *one* CD  (If you are prompted to restart, do so, and choose Safe Mode each time, if asked.),
    then run PC Study Bible, look up a verse, then close PC Study Bible.
  8. Repeat step 7 for each of the rest of your add-on CDs. 
    Even my version 3 add-ons?  Yes, version 3 add-ons *do* work in Version 4 of PC Study Bible.
    All of the PC Study Bible add-ons are smart enough to install their *content*, and not install their *program* update, if you already are running a newer version.  So, for example, if you are running version 4.0 (or later) of PC Study Bible, then you install The Amplified Bible with 3.3A Update, The Amplified Bible *will* be installed into your version 4 program, but the 3.3A Update will *not* be installed.
    However, there is a nuisance side effect of installing a version 3 add-on onto a version 4 system: you may see a PC Study Bible *3* (three) icon appear on your desktop (and in your Start > Programs menu), in addition to version 4.  This does *not* mean that you have installed both version 3 and version 4; these are just extra version 3 shortcuts.  Step 9 below will clean up these extra shortcuts.
  9. If you have one, install last one of the following CDs:
    --- first choice: any add-on CD which mentions Version 4.2B or later.  If you have several of these, choose the CD with the highest version, e.g. 4.2F is better than 4.2B.
    --- second choice: Version 4 Upgrade Bonus (BON-50PD-2 or later).  Also called Version 4 Bonus.
    --- third choice: your Reference Library CD which has the highest version, e.g. 4.1 is better than 4.0.
    If such a CD has already been installed, re-installing it will *not* create duplicate information; it just cleans up any version 3 icons and (if it is one of the more recent CDs) it consolidates all PC Study Bible entries in Control Panel > Add/Remove Programs into a single line ("PC Study Bible (remove only)").
  10. Install the update that you downloaded earlier, if any
    If you chose earlier in these instructions to download the latest program update from Biblesoft, make sure PC Study Bible  is closed, then double-click on that download file on your desktop.
  11. Return to your usual configuration from Safe Mode.
    Click on Start
    Click on Run
    Enter “msconfig” (without the quotes)
    Click OK
    The System Configuration Utility opens.
    Click on the Boot.ini tab
    UNcheckmark the first box which says SAFEBOOT.
    Click on the General tab
    Put a dot in front of Normal Startup
    If you made a list of Startup items because your General tab originally had Selective Startup marked,
    Click the dot in front of Selective Startup (this removes the dot from Normal Startup)
    Click on the Startup tab
    Checkmark the items on the screen which were checkmarked according to your list made above.
    Click Apply.
    Click OK or Close.
    The computer thinks for a while.
    A prompt appears saying you must restart for the changes to take effect.
    Click the button in the prompt to Restart your computer.
    The computer restarts.  As it starts up, it should look like it normally does.
  12. Start PC Study Bible.  It should work unless there is a conflict with other software running on your computer.
  13. Verify that your antivirus software is back on
    Usually, restarting your computer will cause your virus protection software to turn back on.
  14. Delete the update file that you downloaded to your desktop earlier, if any
    This is the file that you may have downloaded to your desktop then installed from there.
  15. You are finished.
The id number of this entry is 223.

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