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How do I uninstall (and reinstall) PC Study Bible 4? (KB705)

There are two articles about uninstalling and reinstalling version 4.  Think of these like pain relievers: Normal Strength and Maximum Strength.  This article is the "Normal Strength" solution and works in most situations.

We recommend that you uninstall and reinstall per the following instructions.

These uninstall instructions do *more* than the “Add or Remove Programs” tool on the Control Panel.

If you have Windows Vista, also see KB842.

1. If you are running an anti-virus program, such as Norton, you must disable this when installing our product or any updates.  This is very important.

To determine how to disable your anti-virus, it is best to see your anti-virus program documentation or contact the vendor which made that program. 

Usually, if your anti-virus program is running, it will display a little icon next to where the time (digital clock) is displayed in your Windows Start bar.  Usually this is found at the lower right-hand corner of your screen.  Put your cursor over (but don't click) each icon next to the clock; the icon will display a little message saying what it is.  When you see your anti-virus program name mentioned (Norton and McAfee are common ones), right-click on that icon and left-click the option to close or exit or disable the anti-virus program.  Often the icon will disappear or change in appearance when you have successfully disabled it.
If you are installing to a computer which has never had PC Study Bible on it, skip to Step 5.

2. Note:  If you have Personal Study Notes you would like to save, you need to back them up first, otherwise skip to Step 3.
Q: How do I determine the name(s) of the file(s) to back up?
Your Personal Study Notes are saved in the folder titled "RefWorks".  This folder is usually located in C:\Program Files\Biblesoft\PC Study Bible 4 {or "PC Study Bible 3.0" if your version 4 was installed over version 3}.  There may be two files associated with each Study Note or there may only be one.  The file extensions are “J4L” or “JDR”.  "My Personal Notes" is the title in the menu for PC Study Bible's default study note set, and the file name is "DEFAULT" in the RefWorks folder, i.e. "DEFAULT.J4L" or "DEFAULT.JDR". 

Any other note set you created will be stored in files named by whatever "Short Name" you assigned it at the time of creation.  To determine that Short Name, start PC Study Bible and open that note set.  In the row of buttons across the bottom of the screen, click on the copyright symbol (the letter "c" in a circle).  On the resulting dialog, click on the General tab.  Halfway down the screen you can read the File Name.

Once you have determined the names of your Personal Study Note files, copy those files to a floppy or CD or to a folder outside of the Biblesoft folder.

3. Uninstall per KB_1053.

4. Follow the instructions on the screen.  This will uninstall all traces of version 3 and version 4.  If you do not want to reinstall at this time, skip to Step 10.

5.  Place your highest version Reference Library CD in your drive, and reinstall the program.  For example, if you have both a 4.0 Complete Reference Library and a 4.1 Complete Reference Library, use the 4.1.  Note: the CD marked Advanced Reference Library Reference Work Award is not considered a "Reference Library" CD for the  purposes of this step.
The following applies to any disc used in these instructions:
If the install does not automatically start,
Select the Start button from the Windows task bar. A pop-up menu will then be displayed.
For Windows Vista or Windows 7, type D:\Autorun\Autorun.exe  (or if that doesn't work, type D:\Setup.exe) and press Enter.
For other Windows versions, select Run..., then type D:\Autorun\Autorun.exe  (or if that doesn't work, type D:\Setup.exe) and press Enter.
(D is the drive letter for your CD-ROM or DVD drive.)

6.  Start PC Study Bible before installing any other discs, look up a verse, then shut down PC Study Bible. If you have Windows Vista and you encounter problems as you try to open your PC Study Bible, see the Vista compatibility article.

7.  If you have any PC Study Bible add-on CDs, make sure your anti-virus software is disabled, install *one* CD (your add-on with the oldest version, e.g. 3.0 or 3.1, 3.3A, BON-50PD, 4.0, 4.1, 4.2, ...), then run PC Study Bible, look up a verse, then close PC Study Bible.

8.  Repeat step 7 for each of the rest of your add-on CDs, working in version number order, from oldest to newest.  (In other words, so that the add-on with the latest (most recent) version number is installed last.)

Even my version 3 add-ons?  Yes, version 3 add-ons *do* work in Version 4 of PC Study Bible.

All of the PC Study Bible add-ons are smart enough to install their *content*, and not install their *program* update, if you already are running a newer version.  So, for example, if you are running version 4.0 (or later) of PC Study Bible, then you install The Amplified Bible with 3.3A Update, The Amplified Bible *will* be installed into your version 4 program, but the 3.3A Update will *not* be installed.

However, there is a nuisance side effect of installing a version 3 add-on onto a version 4 system: you may see a PC Study Bible *3* (three) icon appear on your desktop (and in your Start > Programs menu), in addition to version 4.  This does *not* mean that you have installed both version 3 and version 4; these are just extra version 3 shortcuts.  Step 9 below will clean up these extra shortcuts.

9.  Maybe download the latest version (4.3C).  If you have a connection to the internet that is faster than dial-up, click here to download the latest version of PC Study Bible.  If you do not have a faster-than-dial-up connection to the internet and your highest version 4 on a CD is less than 4.2, see KB697 to request a replacement/upgrade CD for a small fee.

As it turns out, PC Study Bible 4.3C is *not* compatible with Internet Explorer 7. (Internet Explorer 7 is built into Windows Vista and often creeps onto other Windows versions via Windows Updates.) As a result of this conflict, you may hear clicking on your computer speakers and/or the screen will stay on "final initialization" for 10-15 minutes.

So after installing 4.3C, you need to click here and find the "Internet Explorer 7 Compatibility Patch" and click on the floppy icon to download it.

When it asks you Run or Save, choose Save, and save the file to your Desktop.

After the download finishes, close all windows. You should see the file IE7UPDT.EXE on your Desktop.

Double-click on the file IE7UPDT.EXE to install it.

After installing it, you can delete the file IE7UPDT.EXE from your Desktop.

This download will modify your PC Study Bible 4.3C so that it becomes compatible with Internet Explorer 7.

For further information, see the following article in our Knowledge Base:

http://biblesoft.com/new/support/activekb/questions.php?questionid=360

 

10.  Enable your virus protection software, if you disabled it for Step 1 at the start of this process.  Usually, restarting your computer will cause your virus protection software to turn back on.

If these steps did not solve the problem, click here for the "Extra Strength" solution.

The id number of this entry is 215.

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